Shipping policy

At VeloraVita, we aim to deliver your order quickly, safely and efficiently.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Shipping Time

Estimated delivery time is 3–5 business days for most orders.

Shipping times may vary depending on customer location, holidays, weather conditions or courier delays.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email address.

Shipping Costs

Shipping fees are calculated at checkout based on destination and shipping method.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. VeloraVita is not responsible for delays or lost packages caused by incorrect addresses.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 14 days of delivery or expected delivery date.

Contact Us

For shipping support or questions:

When you send us a message through our website inbox.we use your information solely to respond to your inquiry. You can expect a reply from our team as soon as possible.